matrix88Legal Notice
We at matrix88 operate an online gaming and sportsbook platform available only where local law permits. This legal notice outlines our service scope, user eligibility, and the responsibilities we and our users share under applicable jurisdiction.
Our services are provided through matrix88, a digital platform offering football sportsbook markets (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports wagers (Mobile Legends, Free Fire, PUBG Mobile). Access and account management occur via mobile app (Android) or browser (iOS and desktop), with deposits accepted through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts with mobile banking, local payment, online payment, and e-wallet.
We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that their access to and use of matrix88 complies with the laws, regulations, and licensing requirements of their own jurisdiction.
Service Scope and User Eligibility
matrix88 operates across supported jurisdictions in Southeast Asia. We do not represent that our platform is licensed, approved, or endorsed by any government authority in Indonesia or any other country. Our services are available only to users in jurisdictions where online gaming and sportsbook activity is lawful under applicable statute.
Users must be of legal age in their jurisdiction to hold an account on matrix88. We conduct Know Your Customer (KYC) verification during account setup, requiring government-issued identification, proof of address, and a selfie for identity confirmation. Account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta must each verify compliance with local law independently.
We reserve the right to suspend or close any account if we determine that the user's jurisdiction prohibits our service or that the user has failed to meet eligibility or verification requirements. No refund of account balance is guaranteed in such cases; users remain liable for any outstanding obligations to matrix88.
Jurisdiction and User Responsibility
matrix88 cannot provide legal advice. Each user must independently verify that their use of our platform complies with applicable law in their country, state, province, or territory. Laws governing online gaming vary widely and change frequently. Users in jurisdictions where online wagering is prohibited by law must not access or use matrix88.
We undertake no obligation to monitor or enforce legal compliance on behalf of users. Users accept full responsibility for understanding and adhering to their own local regulations. If a user accesses matrix88 from a prohibited jurisdiction, they do so at their own legal and financial risk.
Data Protection and Privacy
We at matrix88 protect user account data, payment information, and transaction history through encrypted transmission (SSL/TLS) and secure server infrastructure. Our full data protection policy is available at the Privacy Policy link in the site footer. Users who deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet authorize those payment partners to process their transactions according to their own privacy terms; matrix88 does not control those third-party data practices.
Bank transfers via mobile banking, local payment, online payment, or e-wallet virtual accounts are processed by those financial institutions under their own privacy and security standards. matrix88 stores only the confirmation records and account balance; we do not retain your banking credentials.
Contact and Dispute Resolution
For legal inquiries, accounts disputes, or questions about service availability in your jurisdiction, users may contact our support team via the FAQ link or support contact in the site footer. We do not accept liability for losses incurred due to user misunderstanding of local law, unauthorised account access, or withdrawal delays caused by payment partner processing windows.
All disputes arising from the use of matrix88 are subject to the Terms and Conditions posted on our site. Users agree that by creating an account, they accept these terms in full. We reserve the right to modify this legal notice and our terms at any time; users are responsible for reviewing updates regularly.
matrix88 operates only where applicable law permits. Our services are not available to residents of jurisdictions where online gaming is unlawful. Users acknowledge that access to matrix88 constitutes acceptance of this notice and our full terms of service.